Shipping policy

Thank you for shopping at retrounlimited.com. We aim to provide fast, reliable, and affordable shipping for all our customers. Below you’ll find all the details about our shipping process.

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that during peak seasons, processing times may be slightly longer.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

We offer standard and, when available, express shipping options.

Estimated Delivery Times:

Location Estimated Delivery Time
Italy 2–5 business days
Europe (EU) 3–7 business days
International 7–15 business days

Note: Delivery times are estimates and may vary depending on your location, carrier delays, customs, or weather conditions.

3. Shipping Locations

We currently ship to:

  • Italy

  • All EU countries

  • Select international countries (please check at checkout)

If your country is not available during checkout, please contact us to see if we can accommodate your order.

4. Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number and a link to track your package. Please allow up to 48 hours for tracking information to become available.

5. Customs, Duties, and Taxes

International Orders:
Customers are responsible for any customs and import taxes that may apply. retrounlimited.com is not responsible for delays caused by customs.

6. Missing or Delayed Shipments

If your order hasn’t arrived within the estimated delivery window:

  1. Check the tracking link provided in your shipping confirmation email.

  2. Contact the shipping carrier.

  3. If you're still having trouble, contact us at [Insert Contact Email] and we’ll help investigate.

7. Incorrect Shipping Information

Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Contact Us

If you have any questions about your order or our shipping policy, please contact us at:

📧 Email: sterzoshop@gmail.com