FAQs About Products: Your Essential Guide

1. What is the Retro Unlimited Console?

The Retro Unlimited Console is a plug-and-play device preloaded with thousands of classic games from the most iconic retro systems, including NES, SNES, SEGA, Game Boy, PlayStation 1, and more. It’s designed for nostalgia lovers and gamers who want to relive the golden age of gaming.

2. What’s included in the box?

Each package includes:

  • 1× Retro Unlimited Console

  • 1× Power adapter or USB cable (depending on model)

  • 1× User manual

  • Preloaded games (varies by edition)

3. How many games are included?

Our standard edition includes 15,000+ games from over 20 classic systems. The exact number may vary slightly depending on the version you choose.

4. Can I add or delete games?

Yes! If your model includes a microSD card or USB drive, you can connect it to your PC and add or remove games manually. We recommend using only compatible ROM formats for best performance.

5. Does it support save/load states?

Absolutely. Most emulators included on the console allow you to save and load your game progress at any time, even if the original game didn’t support saving.

6. Is it legal to use emulators and ROMs?

The console comes preloaded with games that are considered abandonware or are available under open licenses. However, copyright laws vary by country. We recommend using this console for personal, non-commercial purposes.

7. Do I need internet to use the console?

No. The console is completely offline and plug-and-play.

8. Does it come with a warranty?

Yes. All Retro Unlimited Consoles come with a 1-year limited warranty covering hardware defects. For issues, please contact us at sterzoshop@gmail.com.

9. How long does shipping take?

Delivery typically takes:

  • Italy: 2–5 business days

  • EU: 3–7 business days

  • International: 7–15 business days

Tracking info will be provided by email after your order is shipped.

10. What should I do if my console doesn’t work?

Contact our support team at sterzoshop@gmail.com and we’ll assist you.

11. Can I request specific games or consoles?

We’re always working on expanding our catalog. If you have a specific game or system in mind, feel free to contact us — we may be able to customize it for you.

Still have questions?

Reach out to us at 📧 sterzoshop@gmail.com — we're happy to help!